Common Hosting Issues

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Website shows a 500 Internal Server Error

1. Check the panel’s Errors or Error Logs section for the exact message.
2. Common causes:
   • Wrong PHP version → switch versions in the panel
   • Bad .htaccess rule → rename .htaccess and reload
   • File permissions → files 644, directories 755
   • Corrupted plugin (WordPress) → disable via file manager

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Site shows 403 Forbidden

• Ensure index.html or index.php exists in public_html.
• Check directory permissions (755) and file permissions (644).
• ModSecurity may be blocking the request — review the security log or contact support.

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Site loads without styling / JS

• Force refresh with Ctrl+Shift+R to bypass browser cache.
• Check DevTools → Network tab for failed asset URLs.
• If files 404, verify they were uploaded to public_html.

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SSL not working / browser warning

• Confirm your DNS A record points to your CrazyNode IP.
• Wait up to 30 minutes for AutoSSL to complete.
• Retry via SSL Status → Run AutoSSL.
• See the SSL guide for manual steps.

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Email lands in spam

• Publish SPF, DKIM, DMARC records (see email guide).
• Warm up new mailboxes gradually — don’t send bulk mail on day one.
• Avoid spammy words in subject lines.

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Site is slow

• Enable LiteSpeed Cache (WordPress plugin, activated by default on CrazyNode).
• Optimize images (use WebP / compress before upload).
• Remove unused plugins and themes.
• If you’ve outgrown shared hosting, consider upgrading to a VPS.

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Database connection error (WordPress)

define('DB_NAME', 'your_db_name');
define('DB_USER', 'your_db_user');
define('DB_PASSWORD', 'your_db_password');
define('DB_HOST', 'localhost');

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Still need help?