What Discord is best for
- Quick questions where you’d normally ask a friend
- Community advice on plugins, mods, and configs
- Announcements about new products, maintenance, and offers
- Casual conversation with other server owners
What Discord is not for
- Sharing account credentials or IPs publicly
- Reporting suspected fraud or abuse (use tickets)
- Anything that requires access to your account details
Verifying your account
Link your Discord to your client area under Account → Notifications to:- Receive service alerts as Discord DMs
- Unlock the customer-only channels on our Discord server
Getting help on Discord
1
Post in the right channel
#minecraft-help, #fivem-help, #vps-help, #web-hosting-help, #general.2
Share context
Server type, error message, and what you’ve tried. Screenshots welcome.
3
Wait patiently
Community and staff will chime in. For account-specific issues, we may ask you to move to a ticket.
