Viewing invoices
- Log in to the client area.
- Go to Billing → My Invoices.
- Filter by status: Unpaid, Paid, Cancelled, or Refunded.
Paying an invoice
1
Open the invoice
Click the invoice number.
2
Choose a payment method
Pick from your saved methods or add a new one.
3
Pay Now
Confirm the payment. You’ll receive an email receipt within a few minutes.
Downloading invoices
Every invoice page has a Download PDF button. Bulk export is available on request — contact billing.Tax and business details
Update the company name, GST/VAT number, and billing address under Account → Details so future invoices include them automatically.Common invoice questions
When are invoices generated?
When are invoices generated?
Renewal invoices are generated 14 days before the due date. Upgrade invoices are generated instantly when you request an upgrade.
Can I combine multiple invoices?
Can I combine multiple invoices?
Yes. Add account credit for the combined amount, and it auto-applies to all unpaid invoices.
I paid but the invoice still shows unpaid.
I paid but the invoice still shows unpaid.
Some methods (crypto, bank transfer) take longer to confirm. If it’s not updated within 24 hours, contact billing with your payment reference.
