> ## Documentation Index
> Fetch the complete documentation index at: https://docs.crazynode.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Common Questions

> Answers to frequently asked questions about CrazyNode services, billing, and support.

Quick answers to the questions we receive most often. Can't find yours? [Open a ticket](/support/tickets).

## General

<AccordionGroup>
  <Accordion title="How fast is service delivery?">
    Almost all services are provisioned automatically within a few minutes of successful payment. Some custom configurations may take up to 30 minutes.
  </Accordion>

  <Accordion title="Do you offer a money-back guarantee?">
    Yes. Most plans include a 24-hour money-back guarantee. See our [refund policy](/billing/refunds) for details.
  </Accordion>

  <Accordion title="Where are your data centers located?">
    We operate in India, Germany, the United States, and Singapore. Location can be chosen during checkout.
  </Accordion>

  <Accordion title="Do you offer DDoS protection?">
    Yes. All services include always-on network-level DDoS mitigation at no extra cost.
  </Accordion>
</AccordionGroup>

## Billing

<AccordionGroup>
  <Accordion title="What payment methods do you accept?">
    Credit/debit cards, UPI, PayPal, and major cryptocurrencies. See [payment methods](/billing/payment-methods).
  </Accordion>

  <Accordion title="Can I change plans later?">
    Yes. You can upgrade or downgrade at any time from the client area. See [upgrades & downgrades](/billing/upgrades).
  </Accordion>

  <Accordion title="How do I cancel a service?">
    Submit a cancellation request from the service page. See [cancellations](/billing/cancellations).
  </Accordion>
</AccordionGroup>

## Support

<AccordionGroup>
  <Accordion title="How do I get help?">
    Open a [support ticket](/support/tickets) for account-specific issues, or ask in our [Discord community](/support/discord).
  </Accordion>

  <Accordion title="What are your response times?">
    Priority tickets are typically answered in under 15 minutes. Standard tickets within an hour, 24/7.
  </Accordion>
</AccordionGroup>